Returns & Refunds

30-Day Return Guarantee

You can request a return within 30 days of receiving your order.

We cover the return shipping cost. Contact our team before sending an item back so we can arrange the return and provide the appropriate prepaid return label and instructions.

How to request a return

  1. Email support@dominionwatchs.com with your order number and the item you would like to return.
  2. Let us know the reason for the return and any issue with the item. If there is damage or a fault, photographs can help us resolve the issue swiftly.
  3. Follow the return shipping instructions provided by our concierge team.

Please keep the item, original box and any accessories available while we arrange your return. Do not send a parcel to any address without first receiving our return confirmation.

Refund Assistance

Upon receipt and quality inspection, our team will process your refund directly to your original payment method within 3–5 business days. If you have questions about a return in progress, email support@dominionwatchs.com with your order number.